Whether you are a regular seller, a small business owner or a buyer who needs receipts for accounting purposes, printing an invoice from eBay is a useful way to keep clear and accurate records. eBay provides built-in invoice options that are easy to access and print, allowing you to manage purchases and sales professionally and efficiently.
In this guide, we will walk you through the steps to print an invoice from eBay, explain how to customise it if needed and look at how to solve common problems if the option does not appear.
What Is an eBay Invoice
An invoice from eBay is a document that includes key details of a transaction. This usually includes the item name, item number, price, buyer or seller information, postage costs and the date of the sale. For sellers, this helps when sending paperwork with a parcel or keeping sales records. For buyers, it can be useful for expenses, tax records or warranty claims.
How to Print an Invoice as a Buyer
If you have bought an item on eBay and want to print the invoice for your records, log in to your account and go to “My eBay.” From there, click on “Purchase History.” Find the item you want to print and click on “View Order Details.” On that page, you will see a “Print” option. Click this and a printer-friendly version of the invoice will load. You can then print it using your browser’s print function or save it as a PDF.
This invoice includes all key transaction details and is accepted by many businesses and tax professionals as a valid record of purchase.
How to Print an Invoice as a Seller
If you are a seller and want to send an invoice or keep a copy for your own records, start by going to “My eBay” and clicking on the “Selling” tab. Under “Sold,” locate the transaction and click on “More Actions.” Then choose “View Order Details” or “Print Invoice.” eBay gives you a printable version that includes the item name, quantity, price, shipping cost and buyer information.
This invoice can be sent to the buyer in the parcel or kept as part of your sales records. If you use third-party tools for accounting or order management, you can also use this information to create formal invoices outside eBay.
Printing Bulk Invoices for Multiple Sales
If you run a business on eBay with high volume sales, it is possible to print invoices in batches using tools like eBay Selling Manager or eBay Seller Hub. From Seller Hub, select the orders you want, click “Actions” and choose “Print Invoices.” This is ideal for packing slips, warehouse teams or bookkeeping.
Although eBay’s built-in tools are simple, larger sellers may also want to export data into accounting software like QuickBooks or Xero for more flexibility and reporting.
Customising Your Invoice
eBay invoices are mostly standardised but if you are a seller, you can add a short personal message or include return instructions depending on your settings. You cannot directly edit the layout of the invoice within eBay but you can always copy the information into a Word or PDF document if you prefer to add branding or format it your own way.
For buyers, if the seller has not yet marked the item as dispatched, the invoice might still show a pending shipping status. Once the item has been sent, this will usually update to show postage details or tracking if available.
Troubleshooting: Cannot Find the Print Option
Sometimes, users report not seeing the option to print an invoice. This usually happens when viewing eBay through the mobile app which may not display all desktop features. For full invoice options, use a desktop or laptop browser and log in to the full version of eBay.
If you still cannot see the invoice or the “Print” link is missing, refresh the page or try using a different browser. Also make sure that your transaction has been fully processed, as invoices cannot be printed for cancelled or unpaid items.
Saving a PDF Instead of Printing
If you want a digital copy of the invoice, you can print to PDF instead of using paper. Most modern browsers and systems like Windows and macOS offer this option directly from the print menu. Simply click “Print” then choose “Save as PDF” as your printer. This is ideal for online storage, emailing to clients or attaching to bookkeeping apps.
Final Thoughts
Printing an invoice from eBay is a quick and easy task whether you are buying or selling. With just a few clicks, you can access a full breakdown of your transaction that can be used for record-keeping, reimbursement or customer service. Whether you need a one-off copy or regular invoices for business, eBay’s built-in print tools are flexible enough for most everyday needs.